Privacy Policy

Effective Date: 1-1-26

Welcome to The Transition Bureau™. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or interact with us through forms, emails, or digital tools.

1. Who We Are

The Transition Bureau™ is a career consulting brand operated by Ericka Frederic. We offer career strategy sessions, resume development, federal job application support, and related services for individuals transitioning careers or advancing in government and private sectors.

2. Information We Collect

We collect personal information when you:

  • Fill out forms on our website

  • Book a strategy session or purchase a service

  • Subscribe to emails or download resources

  • Communicate with us via email or messaging tools

  • Submit payment or billing information via secure checkout

Examples of data we may collect include:

  • Name, email address, phone number

  • Employment history, resume content, or job goals

  • Payment and billing information (handled via secure processors like Stripe)

  • Website usage and traffic data via analytics tools

3. How We Use Your Information

We use the information you provide to:

  • Deliver services you purchase or request

  • Send booking confirmations, onboarding materials, and follow-ups

  • Provide customer support

  • Deliver emails, newsletters, and updates (with your consent)

  • Improve our website, services, and user experience

4. Third-Party Tools & Integrations

We use trusted third-party platforms to deliver our services. These may include:

  • Scheduling & Automation: GoHighLevel, Calendly

  • Payments: Stripe, WooCommerce

  • Email Marketing: MailerLite, GHL

  • Forms & Documents: Google Forms, PandaDoc, or similar

These services have their own privacy policies and handle your data securely.

5. Cookies & Analytics

Our site may use cookies and tracking tools (like Google Analytics or Meta Pixel) to analyze website traffic and improve user experience. You can manage or block cookies in your browser settings.

6. How We Protect Your Data

We take reasonable precautions to protect your personal information and follow best practices to ensure it is not lost, misused, accessed, disclosed, or altered.

7. Your Rights

You may request to:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails at any time

  • Withdraw consent to use your data

To make a request, contact us at: support@thetransitionbureau.com

8. Data Retention

We retain client records only as long as necessary for the delivery of services or legal compliance. You may request deletion of your records at any time, unless otherwise required by law.

9. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this policy or how your data is used, please contact:

The Transition Bureau™
Email: support@thetransitionbureau.com

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